Shipping Policy

Shipping Regions

We currently ship to the United States and Europe. All orders are shipped via air delivery.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Free shipping on all orders over $150.

Delivery times are estimates and may vary depending on your exact location. Once your order ships, you will receive a confirmation email with a tracking number.

Order Processing

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Customs, Duties & Delays

International shipments may be subject to customs inspection. ZAHARD is not responsible for delays caused by customs or local logistics centers, nor for any import duties, taxes, or fees imposed by your country. These charges, if any, are the responsibility of the customer.

Shipping Restrictions

Due to carrier restrictions, remote locations, or political factors, we are unable to ship to the following countries and territories:

Afghanistan, American Samoa, Anguilla, Antarctica, Antigua and Barbuda, Azerbaijan, Bahamas, Belize, Benin, Bhutan, Bolivia, Botswana, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo (Democratic Republic of the), Cook Islands, Cuba, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, Gabon, Grenada, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Iraq, Jamaica, Kiribati, Laos, Lesotho, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Mongolia, Montenegro, Myanmar, Nauru, Nepal, Nicaragua, Niger, Niue, North Korea, North Macedonia, Palau, Palestine, Panama, Papua New Guinea, Pitcairn Islands, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, São Tomé and Príncipe, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Sudan, Sudan, Suriname, Syria, Timor-Leste, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Tuvalu, Vanuatu, Venezuela, Virgin Islands (U.S.), Western Sahara, Yemen.

If your country is not listed above but you are unable to complete checkout, please contact us.

Lost or Undelivered Packages

If your order has not arrived within the estimated timeframe, please contact us with your order number and we will assist in locating your package.

Contact Us

For any shipping-related questions, please contact our support team at contact@zahard.org.